Troubleshooting
Network requirements

Network requirements

To allow tools like Sema4.ai Studio to work with your Enterprise firewall/proxy setups the domain-based rules are needed.
All endpoints use outbound HTTPS protocol on port 443.

Sema4.ai Enterprise Agent Platform network requirements

Domain allow listing for all Sema4.ai enterprise agent platform:

  • *.sema4.ai: Sema4.ai hosted resources and services
  • *.sema4ai.work: Customer hosted resources and services

If you need more specific rules for your enterprise, please contact your Sema4.ai account manager.

For Python ecosystem access you need to allow the following domains:

  • pypi.org: Python Package Index (PyPI)
  • files.pythonhosted.org: Python Package downloads (PyPI)
  • conda.anaconda.org: Anaconda repository index
  • cdn.anaconda.org: Anaconda repository index

For conda package downloads we are only using conda-forge (opens in a new tab), NOT Anaconda repositories, so only the package listing comes from anaconda

LLM providers

Each provider has their own guidance on the topics so we recommend you to follow their instructions, the list below is just a starting point.

Other third party services